Privacy Policy
Introduction
Welcome to Magnette Event Management’s privacy policy.
Magnette respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This privacy policy will inform you as to how we look after your personal data when you visit our website www.magentte.co.za (regardless of where you visit it from) and interact with the services provided on there (the “Site”).
This privacy policy outlines what information (“Personal Data”) is collected from you (“Subscriber”) and how that information is handled by Magnette Event Management CC (the “Company”).
By accessing or otherwise using the Site, you agree to the terms and conditions of this Privacy Policy – which, together with the Terms of Use and Cookie Policy constitute Magnette’s terms of use and to our collection, use and disclosure of your information, as data controller, in accordance with this Privacy Policy, where such agreement is permitted by applicable law. Please review these to make sure you are aware of them on www.magnette.co.za.
Important information and who we are
Purpose of this privacy policy
This privacy policy aims to give you information on how Magnette collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter; purchase a course; or interact with Magnette employees through our website.
It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.
This privacy policy supplements other notices and privacy policies and is not intended to override them. This website is not intended for children and we do not knowingly collect data relating to children.
Changes to the privacy policy and your duty to inform us of changes
We keep our privacy policy under regular review. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
The data we collect about you
Personal Data, or personal information, means any information about an individual from which that person can be identified (name, email address, address, phone number, age) and can be used to specifically locate you from within the Company’s database.
It does not include data where the identity has been removed (anonymous data). As a general policy, no Personal Data such as your name, address, or email address, is automatically collected from your visit to the Site, it is voluntarily entered by you as the Subscriber.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
Contact Data includes delivery address, email address and telephone numbers.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data includes information about how you use our website, products and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
We do not collect any special categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
Financial Data
The Company does not store any credit card information it may receive in regard to a specific transaction and/or billing arrangement except as necessary to complete and satisfy its rights and obligations with regard to such transaction, billing arrangement, and/or as otherwise authorised by a Subscriber.
How is your personal data collected?
We use different methods to collect data from and about you including through:
Direct interactions
You may give us your Identity and Contact data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
apply for our products or services;
subscribe to our service or publications;
request marketing to be sent to you;
give us feedback or contact us.
download a course brochure;
Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Where we need to perform the contract, we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal obligation.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out below;
To register you as a new customer
Type of data we collect: Identity, Contact, Business name and address, Tax identification number.
Lawful basis for processing including basis of legitimate interest:
Performance of a contract with you
To process and deliver event services including:
Manage invoices, payments, fees and charges, Collect and recover money owed to us, Deliver goods and services to physical places, To communicate with you about event logistics and important information related to event projects. Any Financial Data you share when you make a payment is through a third-party website and is not processed by us. Type of data we collect: Identity, Contact, Business name and address, Physical delivery and collection address, Transaction, Marketing and Communications.
Lawful basis for processing including basis of legitimate interest: Performance of a contract with you, Necessary for our legitimate interests (to recover debts due to us).
To manage our relationship with you which will include:
Notifying you about changes to our terms or privacy policy, Asking you to leave a review or take a survey. Type of data we collect: Identity, Contact, Profile, Usage, Marketing and Communications.
Lawful basis for processing including basis of legitimate interest:
Performance of a contract with you, Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business).
To enable you to partake in a prize draw, competition or complete a survey
Type of data we collect: Identity, Contact, Profile, Usage, Marketing & Communications.
To administer and protect our business and this website including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data. Type of data we collect: Identity, Contact, Technical.
Lawful basis for processing including basis of legitimate interest:
Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise). Necessary to comply with a legal obligation
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
Type of data we collect: Identity, Contact, Profile, Usage, Technical.
Lawful basis for processing including basis of legitimate interest:
Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy).
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.
Type of data we collect: Technical, Usage.
Lawful basis for processing including basis of legitimate interest: Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about goods or services that may be of interest to you.
Type of data we collect: Identity, Contact, Profile, Usage, Technical.
Lawful basis for processing including basis of legitimate interest: Necessary for our legitimate interests (to develop our products/services and grow our business).
Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us, are an existing client or event partner, downloaded a course brochure, purchased courses from us and you have not opted out of receiving that marketing.
Third-party marketing
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes. We do not sell, share or lease your Personal Data to third parties.
Opting out
You can ask us or third parties to stop sending you marketing messages at any time by unsubscribing or contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a purchase, product/service experience or other transactions.
Cookies
Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record keeping purposes. These cookies are restricted for use only on the Company’s Site, and do not transfer any Personal Data to any other party. Most browsers are initially set up to accept cookies. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please consult the technical information relevant to your browser for instructions. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
For more information about the cookies we use, please see our Cookie Policy
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
TRANSFER of your personal data
Personal Data is considered an asset of the Company. We may share your personal data with third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Data security
We are committed to protecting the security of your information and employ procedures to safeguard and secure your information and prevent unauthorized access. While we do our best to protect your information, the transmission of information via the internet is not completely secure, and we cannot guarantee our security measures. The accuracy, safety, and security of your information also depend on you. We are not responsible for any unauthorized access to or acquisition of your information.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Data retention
How long will you use my personal data for?
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Your legal rights
As a Subscriber and/or user of the Site, you have the right to:
Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
If you want us to establish the data's accuracy.
Where our use of the data is unlawful but you do not want us to erase it.
Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Contact
Magnette Event Management CC is the controller and responsible for your personal data (collectively referred to as " Company ", "we", "us" or "our" in this privacy policy).
We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, please contact the DPO using [jenna@magnette.co.za]
Information provided by you via general email inquiries to the Company such as your email address is used only to respond to your inquiries in the ordinary course of business and is never shared with third parties.